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A Holistic approach to 2009

January 6th, 2009 by Simon Heseltine

Back in the first post of 2008 on this blog, I predicted that 2008 would be the year of Reputation Management.  Given the trends we’d seen in customer referrals, it seemed like a pretty safe bet. 

Over the course of the year, we did indeed gain some buzz monitoring / reputation management contracts, which we successfully completed.  However, reputation management was not an over-riding discussion point throughout the year.  Just as Local Search wasn’t in 2006 or Mobile Search in 2007, it was just a part of the bigger picture of internet marketing.  Although, you could say that each was indeed a larger part of that picture by the end of each of those years.

SEO and potentially, PPC can be large parts of your reputation management solution, social media involvement can help your SEO and reputation management, and so on and so forth.  What you really need to look at for 2009 is that bigger picture.  Where does everything fit together?  Where are the holes in your internet marketing plan?  Where should you focus your budget, and how flexible can you make your spend?

In 2009, what I’d like you to do is not to focus on the shining promise of ‘the next new thing’ at the expense of everything that’s already working for you.  But instead, keep an eye out for the potential of that next new thing, and be prepared to test and see if it can / will work for you, either now or in the future, and how it plugs in with what you’re doing now.

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3 Responses:

  1. Rob Williams says:

    Exactly! A comprehensive Internet strategy is what is needed. We’re spread out and there are now tools to do just about whatever we want in publishing online. Now is the time to aggregate it and decide what to invest into so that we can be most effective. Most of the tools we need are all there now.

  2. Martin EDIC says:

    I’ve posted a slideshare on reputation management in social media that you might find interesting: http://www.slideshare.net/MartinEdic/reputation-management-ss/

  3. [...] Serengeti Communications: A Holistic approach to 2009: Don’t forget the big picture with your strategy [...]

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